We undertake to preserve the confidentiality of all information you provide to us and the fact that such information is protected under relevant Data protection Policies/Acts.
We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows
Your identity includes information such as first name, last name, title, date of birth, height, weight, BMI and other identifiers that you may have provided at some time.
Your contact information includes information such as billing address, email address, telephone numbers and any other information you have given to us for the purpose of communication or meeting.
Your financial data includes information such as your payment card details.
Transaction data includes details about payments or communications to and from you, purchases or subscriptions made by you, and information about our services you have purchased from us.
Technical data includes you internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this App.
Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services, your interests, preferences, and feedback and survey responses.
When you use our service, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract. If you would like us to destroy information, we hold about you, please let us know by contacting us on the contact information provided on the App. However, please note that if you use any of our services which require you to provide personal information, deleting your records with us may mean that you will need to resubmit it to continue using such services.
UpDown Software LLC may disclose potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on UpDown Software LLC’s behalf or to provide services available on the App, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your state or country; by using the App, you consent to the transfer of such information to them. UpDown Software LLC will not rent or sell potentially personally identifying and personally identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, UpDown Software LLC may also disclose potentially personally-identifying and personally-identifying information in response to a subpoena, court order or other governmental request, or UpDown Software LLC believes in good faith that disclosure is reasonably necessary to protect the property or rights of UpDown Software LLC, third parties or the public at large.
If you are a registered user of WeightHawk and have supplied your email address, we may occasionally send you an email to tell you about new features, newsletter, solicit your feedback, or just keep you up to date with what’s going on with UpDown Software LLC and other health information. We shall keep this type of email to a minimum.
We do not store information about your debit or credit card or other means of payment when you use it to pay for our subscription service. Notwithstanding the foregoing, we may store payment information [at your request] in order to make repeat purchase easier next time you wish you to subscribe to a service.
We take the following measures to protect your payment information:
We delete your payment information upon your request or when a credit or debit card expires.
The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
These Terms and Conditions and the relationship between you and shall be governed by and construed in accordance with the laws in the state of New York, U.S.A and you agree to submit to the exclusive jurisdiction of the courts in such state.
Users have a right to pursue legally enforceable rights against us if we fail to adhere to the privacy laws. Privacy laws under this agreement shall include reasonable privacy laws acceptable and used in commercial businesses. These laws require not only that users have enforceable rights against us, but also that users have recourse to courts or government agencies to investigate and/or prosecute non-compliance by UpDown Software LLC.